Returns and Exchanges
If you are unhappy with your purchase, we'll find a solution that works for you. Our products can be returned or exchanged within 14 days, and we'll pay for the return shipping if you're in the US, and it is a valid return reviewed and confirmed by our customer service department. Returns can be refunded in the original payment method or a digital store credit.
Returns, exchanges or refunds will be denied if the items are not returned in the condition they were shipped:
- Damaged
- Dirty
- Worn
- Cannot restock
- Cannot resell
And other reasons our customer service department deems garments cannot be restocked and resold. Refund, exchanges, and return determinations can take up to 14 business days to determine validity.
Send requests via email: elsyianhgc@gmail.com or chat and someone will get back with you within 24-48 hours.