Client Services
At your service.
Straight answers on buying from Elysian: prices, fit, shipping within the US, our all-sales-final policy, membership and how to reach the house.
What does Elysian sell?
Elysian Handcrafted Garment Co. makes its own clothing: graphic and stamped tees, heavyweight hoodies and crewneck sweaters, letterman and denim jackets, athletics pieces and headwear. The house has made garments on its own terms since 1981, under the line "Defy Ordinary".
How much do Elysian garments cost?
How do Elysian garments fit?
All Elysian garments are cut in standard unisex sizing. If you prefer a looser fit, size up. Most pieces run S to XL; the sizes available for a garment are listed on its page. Measurements on the size chart are for reference and may vary by 0.5 to 1 inch.
How do I order?
Choose a size on the garment page and add it to your bag. Checkout is completed on the Elysian store. Accepted payment methods: Visa, Mastercard, American Express, UnionPay, JCB, Diners, Discover, Maestro, Apple Pay and Google Pay.
Where does Elysian ship, and how?
Elysian currently ships nationwide within the United States, primarily through USPS, with FedEx or DHL offered as options at the time of shipping. International shipping is not available yet; the house will announce it when it opens.
Can I return or exchange a garment?
All sales are final. Orders cannot be cancelled, returned, refunded or exchanged, so please check the size guide and the colour on the garment page before you buy. If something arrives damaged or is not what you ordered, write to Client Services within 7 days of delivery with your order reference and photos.
What is Members Only?
Members Only is a paid membership at $275 per year. Members get first access to limited-edition pieces, a members-only collection and exclusive member pricing. Garments marked "MO" are reserved for members. Membership is handled on the current Elysian store.
How does the EHGC Loyalty Program work?
Signing up to the site earns 50 points. Every $1 spent on a garment or plan earns 1 point, and 10 points unlock 10% off all garments.
How do I reach Elysian?
Email info@elysianhgc.com or use the form on this page. The house replies within 24 hours. There is no phone line or showroom address published at this time.